Sun Auto Tire & Service Enhances Operations with Anyline’s Tire Scanning Solutions
Sun Auto Tire & Service is a leading provider of quality aftermarket automotive repair, maintenance, and tire services encompassing nearly 500 locations across the United States, serving over 2 million customers. Sun Auto Tire & Service demonstrates world-class customer service by providing an extraordinary experience for customers seeking minor maintenance services, tire replacement, or major repairs. Sun Auto Tire & Service locations deliver dealership-level service by providing their professional automotive technicians with superior tools, training, and equipment.
Facing modern tire servicing challenges
Even with their undeniable success, Sun Auto faced a significant challenge: efficiently capturing and communicating important tire information to their systems, advisors and customers. Traditional manual methods of collecting tire data by hand, including sidewall details (size, DOT, make, and model) and tire tread measurements, were slow and prone to errors. These inefficiencies can slow down the process and hamper data collection, leaving the potential for data-driven insights largely untapped.
Turning to Anyline for the solution
Sun Auto turned to Anyline for a solution. Understanding that developing such advanced technology internally was impractical, they partnered with Anyline to integrate the Tire Sidewall Scanner and Tire Tread Reader into their existing store technology platforms. These solutions promised fast and accurate scanning capabilities, drastically reducing the time required to collect tire information. Sun Auto anticipates significant improvements in operational efficiency and customer engagement. Technicians can quickly and accurately capture tire data, enhancing the transparency and accuracy of information shared with customers. This data-backed communication is expected to strengthen customer relationships and enable more precise predictive maintenance.
“We were impressed with Anyline’s technology and are eager to integrate their solution with our existing platforms. The speed and accuracy of the Tire Sidewall Scanner and Tire Tread Reader have opened up significant opportunities for us. We’re looking forward to seeing the positive impact of these solutions across our rapidly-growing footprint of 480 locations, enhancing both our operational capacity and customer satisfaction.”
