“With Anyline, we’re not just keeping up, we’re leading the way. We’ve given our technicians tools that make inspections smarter, and our service more transparent and efficient than ever,”
Taking Fleet Vehicle Repairs on the Road with Belron Solutions and Carglass Belgium
Carglass® Belgium is the name in automotive glass repair, known not only for its dedication to quality but also for its commitment to sustainable and customer-first service models. When it comes to fleet customers, where uptime is crucial, Carglass® takes things one step further: they bring the service directly to the vehicle.
Instead of waiting for damaged fleet vehicles to come into a service location, Carglass®Belgium dispatches trained technicians to perform on-site car park inspections and windscreen repairs, minimizing downtime and maximizing convenience. This approach saves clients both time and money, while supporting a greener, repair-first philosophy.
But with innovation as a core value, Carglass®Belgium knew it could go even further, especially when it came to data accuracy and process efficiency.
Manual Vehicle Identification Slowed the Process
Before the inspection even began, technicians faced a time-consuming challenge: accurately identifying and matching vehicles on-site. Each inspection required manually verifying license plates, VINs, and fleet records; a process that wasn’t always the most efficient.
To streamline this step and reduce the chance of small errors or delays, Carglass®Belgium looked for a solution that would make the process faster, more accurate, and seamlessly integrated with their internal systems.
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Clarity in a Single Scan: The Anyline's AI Solution
By integrating Anyline’s AI tire and vehicle inspection technology into their technician workflows, Carglass® Belgium turned a recurring challenge into a powerful advantage. With the ability to scan license plates and VINs instantly, using just a mobile device, technicians now arrive fully prepared.
One scan is all it takes to match the vehicle to their CRM system, validate the data, and begin the inspection with confidence. This results in faster workflows, real-time data validation, and immediate clarity on what vehicles need attention. And when damage is found, it can often be repaired on the spot, a perfect example of speed and service coming together.
“With Anyline, we’re not just keeping up, we’re leading the way. We’ve given our technicians tools that make inspections smarter, and our service more transparent and efficient than ever,” said Frederik Van den Berghe, Carglass® Belgium.
This partnership shows what’s possible when operational excellence meets real-time mobile data capture. With Anyline, Carglass® Belgium continues to set the standard in the fleet repair industry, delivering clarity with every scan.
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news | June 12, 2025
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