man repairing a vehicle part in a service

The automotive industry’s workforce is what will determine its future success  

Frédéric Baroin

Frédéric Baroin

Global Head of Automotive Business at Anyline

Feb 27, 2023

The automotive industry is one of many experiencing difficulties with its labor force. Without well-trained, highly skilled professionals, it will be difficult for this industry to remain competitive and innovative. Take a closer look at what’s occurring in the automotive industry’s workforce and what could happen if adjustments don’t occur.



Declining Demand to Work in the Industry

There has been a significant drop in the demand to work within the automotive industry, and that is in part due to a shift in the type of work and the skills of employees. While the entire industry is impacted, the service industry seems to be most impacted. This is having a direct impact on the organization as a whole and has had a significant impact in the following areas:

  1. The growth potential of companies – You cannot grow without highly talented and skilled professionals supporting that growth.
  2. Revenue potential – The lack of talent and availability of workers limits a company’s ability to generate revenue
  3. Customer satisfaction – Meeting the needs of customers who demand faster turnaround times for service and a more efficient buying process is hard to do without the qualified talent to lead the process

With fewer workers, especially in the service industry, operators are limited in how many vehicles they can manage and serve on a daily basis. That leads to longer wait times for your customers, more frustration, a drop in brand loyalty, and, in some situations, a limitation on growth and future development.



There are dozens of examples of this in today’s industry. Consider, for example, Anyline’s suite of automotive scanning technology. It helps to provide your customers with better service because it helps mechanics improve productivity—even making their job easier to do—and helps companies grow. Further, Anyline’s tools also help to improve customer engagement, allowing them to have more control over their needs, which encourages a more proactive outcome.

Employing tools that help you stay competitive even if your workforce is smaller than it once was is crucial for businesses operating in the automotive sector. Companies capable of doing this are sure to find better long-term growth in a competitive marketplace.