How Edison Enabled Direct Data Transmission with Mobile OCR
Edison is one of the main energy providers in Italy and has 130 years of experience in this sector. They provide both the private and industrial sector with gas and electricity.
Over the last few years, a process of digital transformation has started with the aim to digitally include customers in the Edison world. The goal was to keep path with digital innovation of modern times and to provide state-of-the-art services to customers making information more transparent and accessible with easy tools.
Within the process of digital transformation, Edison decided to implement a new app with advanced and useful features.
Edison had the goal of developing a new mobile application, fulfilling the idea of smart home & smart living. They wanted to allow customers to get an overview of their gas and electricity consumption rates, their payments, and their contract offers. The app also had to allow users the ability to easily transmit their meter reading data directly to Edison. Anyline was able to provide the perfect SDK solution to integrate into the app for a fast & secure transmission of meter reading data.
The Anyline Solution
Edison’s new app is called My Edison and is designed to be a customer-oriented application. The Anyline Meter Reading feature gives an alternative to traditional meter reading practices. It’s the state-of-the-art solution that avoids typing and reading errors. It saves time as there is no need to sit down and login into the online portal or waiting in the loop while calling the service number.
In order to work, the customer needs simply download and register their account, instantly linking their mobile device to their Edison account. The customer is notified in-app as soon as it’s time to transmit the meter reading status and the scanning process takes only a few seconds to complete. It couldn’t be easier! This is reliable, fast, and makes the app even more efficient.