Making Inventory Management and Enhanced Customer Engagement Easy with METRO

Making Inventory Management and Enhanced Customer Engagement Easy with METRO

METRO operates twelve wholesale stores in Austria with an estimated 2,100 full-time employees in a total sales area of ‚Äč‚Äčaround 140,000 square meters. And while having a large selection of items is important, METRO lists approximately 48,000 items, from food to various other selections. For more than 45 years, more than 500,000 customers have trusted the range and services of the company, which is a world market leader in the self-service wholesale sector.

The Importance of Reliable and Trustworthy Data

Given the extreme scale of operations within METRO Austria, having reliable data is key to maximizing operational efficiency. The simplest data acquisition error can result in a number of further time-consuming processes, taking valuable time away from those who could be better utilized.

On a daily basis, thousands of products are brought into METRO locations around Austria, at which point these items and pallets are scanned and integrated into a central inventory management system. But with so many different suppliers and products, an equal number of barcode variations are presented. Upon checkout or customer invoicing, products are again, scanned for pricing and updated within the inventory management system, very similar to how you experience a standard checkout process at your local shopping center.

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