How Happy Porto Elevated Their Guest Experience with Mobile Check-In from Anyline

Happy Porto Hostel & Apartments is a property based in the heart of Porto Northern Portugal. As a budget-friendly property, Happy Porto aims to provide the best possible experience for guests visiting the city, while also keeping their operational processes streamlined.

But Happy Porto faced a common challenge for accommodation providers: how to check in new guests smoothly and without delay. As in many countries, hotels and accommodation providers in Portugal have to share guest registration information with local authorities. During busy times when many guests can arrive at the same time, handling this paperwork manually can cause longer waiting times at the front desk.