How Yesss! Improves Customer Experience with Mobile Scanning
Find out how yesss! improved their user experience by integrating mobile scanning solutions to the top-up functions of their mobile app.
As the leading discount mobile service provider in Austria, yesss! has a long-lasting experience with top-up cards and knows that sometimes typing in the code can be troublesome. This meant they needed to answer; how to take the process of recharging the mobile’s credit to the next level into the world of digitalization? How to make the process easy for everyone?
Better Customer Experience & More Functionality
yesss! had the goal of broadening the range of possibilities to recharge mobile’s credit for customers. The claim was to make it quick & easy. It should also be simple to access for everybody at every moment. Of course, a modern solution should be provided to engage customers in using their mobile app efficiently with new state-of-the-art technology.
Swift & Easy Top-Up Code Activation
yesss! decided to integrate a new function into their B2C app using Anyline mobile scanning solutions. Customers are now able to scan their top-up code in a simple and easy way, which is a real alternative to tedious typing – the mobile app scans & processes the code.
This makes it easy, safe, and quick to recharge mobile credits. Customers are provided with an additional tool to make sure that they are not running out of credit. Anyline mobile data capture turns the app into an essential everyday companion that strongly engages every single customer into the yesss! world.
