Code Scanner Apps: How to Improve Data Quality, UX & More
Mobile OCR technology is the perfect tool for creating code scanner apps. And solutions like Anyline scan all kinds of codes. This gives you a wide range of code types to work with.
You can scan existing codes such as license plates and serial numbers or create your own code format to scan. You don’t need to limit yourself to traditional codes such as barcodes or QR codes either.
This versatility opens a whole new world of possibilities for your business. To start with, you can digitize manual processes, offer real time feedback or expand your service area. These benefits are sure to make the lives of your workforce and customers much easier.
In addition, smart technology like mobile scanning is ideal for positioning yourself as a market leader in innovation. It’s only in recent years that modern smartphones have gained the capability to perform accurate scans on a regular basis. This means code scanner apps are still growing in popularity. And as smartphones become more advanced, mobile scanning is sure to become an integral part of our daily lives in the near future.
If that’s not a good enough reason for you to start making your own code scanner app, we’ve got 3 more reasons below. Find out why companies like Porsche, Canon and Global Blue have all turned to mobile scanning to take their business processes to the next level. Plus, learn how you can add mobile scanning to your app today!
You Can Remove Typing From Your Processes
The most obvious reason to make your own code scanner app is because you’ll no longer need to type or write anything in your processes. However, the true benefit of removing typing and writing from your processes may not be as obvious as you think. In addition to being faster than typing or writing, code scanner apps can improve the quality of the data you collect.
Improve Data Accuracy
All large data sets created by human input will have inaccuracies. Even the most well-trained workforce will make typing and writing mistakes at some point. Unfortunately, none of us are immune to human error. Whether the cause is stress, fatigue, or simple distraction, is irrelevant. The reality is that your data will pay the price.
And having poor data collection methods can have a knock-on effect for your entire business. One study suggests that poor data quality cost brands up to 6% of their revenue in 2015. In 2016, a different study claimed that bad data was costing the US economy €3 trillion. In addition, a 2017 study suggests that 84% of CEOs are doubtful of the data quality they receive and base decisions on.
Once you start using your mobile code scanner app, you’ll see instant improvements in your data quality. This is because removing writing and typing from your processes also removes all writing and typing errors . And with +99% scan accuracy, your ready to start collecting your data in the most precise manner possible.
Enjoy Real Time Scanning and Reduced Process Duration
Not only is Anyline highly accurate, it also offers real time results. You can point your device at your scan target and get instant results.
Real time scanning can significantly reduce the duration of your writing and typing processes. In one example, we found Anyline to be 20 times faster than writing or typing. This translates into massive time savings over a large number of scans. You can use this extra time to improve efficiency in your workplace or save resources.
Code scanner apps even remove the need to perform manual data entry in your processes. Manual data entry is a time consuming and tedious task for your workforce to perform on a regular basis.
It’s also worth noting that this is often the point where typing or writing mistakes can corrupt your data. Mobile scanning lets you skip this step as you securely upload your scan data directly to your database.
The direct entry of data greatly reduces process duration in comparison with manual data entry. It also means your workforce and customers can stay up to date with real time events rather than waiting for actions to be manually performed.
How Global Blue Improved Customer Experience by Removing Writing and Typing
The IC2 Mobile app uses Anyline as scanning technology. Sales staff can capture every detail of a traveller’s passport & credit card. They just need to use the camera included in their mobile device.
Anyline scans the documents, reads them, and automatically completes Tax Free forms using the data provided. This process avoids tedious and error-prone handwriting or typing. The process is complete in seconds and allows both shoppers and merchants to save time and energy.
Additionally, Anyline includes an offline issuing mode. This lets you scan, calculate refunds and issue tax free forms, even if a merchant’s internet connection is lost.
Get in touch or check out Global Blue’s success story here for more details.
Say So Long to Typing
Typing is great if you want to do some creative writing or send a text to a friend, but it doesn’t belong in commercial processes. Mobile scanning is a viable alternative that can be adopted quickly, and thanks to modern smartphones, is capable of delivering improved results. If you’re serious about improving your data quality, then a code scanner app is the right tool for the job.
2. Code Scanner Apps Help You Learn About Your Customers
Understanding user or customer behavior is one of the most important parts of creating a successful mobile app. User behavior will tell you how well your app is or isn’t working. That’s why it’s crucial that you know as much about user behavior as possible.
Code scanner apps can give you a lot of information about user behavior. One of their major benefits is that they digitize user actions that were previously performed as manual steps. User onboarding is a great example of this.
Use Code Scanner Apps for Customer Onboarding
Mobile scanning is used in onboarding processes such as KYC with great results. Anyline has modules for ID, IBAN and document scanning. This means your customers can use the same technology to perform a variety of tasks. You can take advantage of this to make a code scanner app that gathers all of your customer’s data with their mobile device.
Not only does this transform KYC into an instant process, it lets you easily gather a customer’s data in a secure manner. This is quite a basic example but it can change the success rate of customer onboarding. It also greatly reduces process duration when adopted at scale.
Once you’ve successfully onboarded your users or customers, you can learn even more about them with the behavioral data you see when mobile scans are performed.
Find Out When and Where Your Users Like to Scan
As users perform scans and send scan data to your database, you can learn about their behavior patterns. That’s because every scan includes information about the time and location of the scan. So as your customers perform scans, you can create a picture of when and where your app is used most.
You can use this data to optimize the UX of your code scanner app and increase engagement. This is especially useful if you adopt scanning to replace a manual process like writing or typing. That’s because you’re now gathering data about an action that was previously unmeasured and only performed manually. In this scenario, mobile scanning adds a new layer of user data to your feedback loop that had previously never existed.
This presents huge potential for optimizing user engagement through the analysis of scan data. For certain apps, mobile scanning may become one of the key metrics of measuring app success. In any case, having a code scanner app brings you closer to true user actions and the environments they take place in.
How Scalable Capital Made Customer Onboarding As Simple As Possible with Mobile Scanning
Scalable Capital weren’t happy with typing as a process in their customer onboarding. They felt it was too annoying and boring to type in IBAN and passport numbers to complete the process. They created their app with a technology-first approach so they looked for a technological solution to overcome this hurdle.
This is where Anyline came in. We were able to offer a solution that worked in an instant and offered extremely accurate results.
In the process, Scalable Capital was able to create an app that uses technology to guide users towards engagement. Once a user answers a couple of basic questions about their service requirements, they can scan their passport to begin onboarding. After that, they can scan their IBAN number to connect their bank account with the Scalable Capital service.
By adopting mobile scanning, Scalable Capital were able to gather user information in a much shorter time period than before. The result was more users successfully completing the onboarding process, leading to more user activity for Scalable Capital.
Measure Success Through the Eyes of Your Code Scanner App
While it’s always been possible to learn about user behavior by measuring user actions within an app, mobile scanning brings you closer than ever to understanding how users see your app.
By building a picture of when and where your scans are performed, you can outline when and where your service is needed most. The behavioral data sent from your code scanner app is informative and simple to act upon. Best of all, mobile scanning is intuitive and makes your app that much easier to use.
3. Mobile Scanning Provides Unmatched User Experience
The final reason that you need to start mobile scanning with a code scanner app is that it’s much more fun than typing. Typing codes of any kind is tedious. Your typing skills must be perfect and then you need to proofread your data before submitting or sending it.
Mobile scanning requires far less brain power and works faster. This helps your workforce or customers to focus on more important topics than proofreading codes. In addition to this basic upgrade, mobile code scanner apps offer other UX benefits over alternative methods of data collection.
Mobile Vs. Dedicated Device
Many companies and organizations use dedicated devices for scanning. While these devices are capable of matching the accuracy of Anyline, the user experience they provide isn’t the best.
The first problem with dedicated devices is their size and UI. They’re normally bulkier than mobile devices and you need to push buttons to operate them. Mobile devices are much more suited to everyday use and are even easier to charge. Dedicated devices normally need to be hooked up to a dedicated charger for several hours to become operational.
The second issue is the learning curve. Dedicated devices typically require some form of training if an individual is going to become proficient in scanning with them. Anyline doesn’t have this issue as it can be integrated on iOS and Android platforms with native look and feel. This means that users can quickly get to grips with mobile scanning.
This speaks volumes about the intuitive nature of mobile scanning and the user friendly UX it can provide. On top of that, dedicated scanners are usually designed with a specific environment in mind. Without that environment, their scan performance could be severely affected. In comparison, we now live in a time where the smartphone user brings their mobile device everywhere.
Bring Your Code Scanner App Everywhere
The final reason that code scanner apps are so awesome is that you can scan in any place, at any time. Anyline works without an internet connection. All scan data is processed on your device. You can even perform scans in low-light situations thanks to automatic torch detection.
Scanning without an internet connection is perfect for performing in scans in cellars, basements, underground transit tunnels or any other location that will never receive an internet connection. You just need to point your device at your scan target and then upload your scan data once you find a secure connection.
The ability to scan in all locations gives your workforce and users a level of agility like never before. It makes it possible to conduct business, set up a checkpoint or perform a ticket check at the drop of a hat. Best of all, offline scanning is a secure method of gathering data. Nothing is sent to the cloud or a server for processing, you just send the processed result straight to your database.
This edge computing power is perfect for placing yourself at the front of the pack in terms of innovation.
How MySugr Made it Easier to Manage Diabetes with Mobile OCR from Anyline
mySugr’s apps and web services support people suffering with diabetes. One of their most popular solution is the Diabetes Logbook and Junior Logbook apps for kids and adults suffering with the condition.
The apps are used to log multiple blood sugar readings, taken every day. The problem is that users often forgot to log their readings. mySugr wanted to find a better way for their users to track their readings.
Scanning the displays of the medical devices used to take these readings was the solution. With the Anyline SDK it’s now possible to scan the 7 segment displays of different blood sugar meters. Once scanned, this info can be automatically imported into the Diabetes and Junior Logbook apps.
As this is a medical process, all medical data has to be accurately imported. Anyline was cleared for this purpose and users were able to start scanning their readings. The result for mySugr was more successfully logged readings and improved user engagement. Anyline was key to creating this UX improvement.
Want to Create Your Own Code Scanner App with Anyline?
Get started today with mobile scanning from Anyline. You can choose from standard modules like license plate and ID scanning or get in touch to discuss your use case. Integration is quick and supported on Android and iOS. Contact us today for your solution, we’re happy to help!
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