Streamlining Rental Car Operations
Rental car companies, like just about any other company, have to manage inventory, track finances, and ensure customer safety and satisfaction. Mobile data capture solutions are one of the most advanced tools available today that can help to enhance these tasks, streamlining costs and improving bottom lines. Mobile data capture provides an efficient way to improve customer satisfaction by providing more efficient service and better results. For companies, it keeps profits in line with expectations. Here’s how.
Damage assessment is a large part of the rental car business. When accurate, thorough records are kept, it’s more likely that organizations can keep customers happy while also protecting their fleet. It is also important for regulatory purposes. These inspections happen before the customer is given the keys to the car and when they arrive to return it.
This is often done manually, requiring an employee to visually inspect and log all important data that they find. Small mistakes that overlook details, though, can lead to vehicle downtime later, which is much more costly. Damage detection, though, is something that can be improved upon with mobile data capture methods.