Streamlining Rental Car Operations
Christian Dale
Product Marketing Manager at Anyline
Rental car companies, like just about any other company, have to manage inventory, track finances, and ensure customer safety and satisfaction. Mobile data capture solutions are one of the most advanced tools available today that can help to enhance these tasks, streamlining costs and improving bottom lines. Mobile data capture provides an efficient way to improve customer satisfaction by providing more efficient service and better results. For companies, it keeps profits in line with expectations. Here’s how.
Damage Detection
Damage assessment is a large part of the rental car business. When accurate, thorough records are kept, it’s more likely that organizations can keep customers happy while also protecting their fleet. It is also important for regulatory purposes. These inspections happen before the customer is given the keys to the car and when they arrive to return it.
This is often done manually, requiring an employee to visually inspect and log all important data that they find. Small mistakes that overlook details, though, can lead to vehicle downtime later, which is much more costly. Damage detection, though, is something that can be improved upon with mobile data capture methods.
Customer Experience
Speeding up the check-in and check-out process of renting a car will keep customers happy. Customers do not like the process of having to wait around for their vehicle, and that means that by improving the checking-in and out process through the help of automation, it is possible to reduce some of those consumers overall. This makes it faster and more efficient to rent a car.
Automating Data Collection
Another important strategy for rental car companies is to gather and maintain accurate records about the vehicle’s damage. Damage detection and customer check-in and out processes can be improved upon through the use of automation. While this speeds up the process, it also works to ensure accuracy since it eliminates human error.
Anyline’s breakthrough mobile data capture solutions make it easy to achieve these goals. You can use it with any type of mobile device, such as a tablet or a smartphone, and integrate it into the currently used workforce or driving-facing applications in place within your company. This helps ensure that everyone is safe on the road.
Mobile Data Scanning Solutions for Car Rental Companies
Numerous strategies exist to improve operations. The following are the ways Anyline’s mobile data capture can work to meet your goals.
- Vehicle Identification Number Scanning (VIN Scanning): This tool eliminates the need to manually record VIN information and instead allows for scanning of the information right through the windshield.
- License Plate Scanning (LPT Scanning): Gather license plate data in an instant, and that information is then securely stored online or offline. This can be used for European, US, and African license plates using any mobile device.
- ID Scanning: Another essential source of data during booking or checking in is the driver’s personal data. Instead of writing down this information, employees scan a passport or driver’s license to capture information quickly.
- Tire Sidewall Scanning: With the ability to read all Tin/DOT information along with tire size and commercial tire serial numbers from a tire sidewall, Anyline’s tire scanner helps to reduce the time needed to record information.
- Tire Tread Scanning: Using state-of-the-art AI and computer vision, this system can scan tire treads in a few seconds. This helps to accurately measure the tire tread depth using a handheld mobile device that can be integrated into any application.
- Odometer Reading: The use of the odometer reading tool drastically reduces the time needed to collect the information while also reducing errors from manually inputting data.
- Barcode Scanning: With over 40 types of 1D, 2D, and stacked linear barcode symbologies supported, this tool is an excellent tool for use in retail, logistics, and last mile delivery. It can read up to 500 barcodes each minute and even gather data from damaged or partially obscured barcodes.
Take Away
Improving overall efficiencies, streamlining operations, and improving customer experience allows companies in the rental industry to remain more competitive. They can get more done accurately, with less time invested using Anyline’s technology and features. Anyline’s mobile data capture solutions are easily integrated into the way you are operating streamline operations without a lot of effort.
