J&J Tax Free’s Innovative Partnership with Anyline 

J&J Tax Free, a pioneering company in Japan’s tax-free business sector, provides tax-free transaction processing applications in various applications including iOS and Android devices to client shops across the country. With more than five years in the industry, J&J has modernized the tax-free shopping experience for merchants and shoppers alike.  As a leading tax-free operator in Japan, J&J serves its largest merchant networks of Japan’s approximately 55,000 tax-free merchants. Thanks to their years of expertise and leadership position in the Japanese market, which is the largest tax-free market in the world, their knowledge is being leveraged for those creating new tax-free models in other parts of the world.  

The Challenge of Fast, Reliable, and Robust Data

The primary challenge J&J faced was the operational burden that the existing system required manual entry of passport data for tax refund processing, which was prone to errors and inefficiencies. Moreover, by the legal requirements in Japanese taxfree system, merchants also need to entry shoppers’ Landing information on small decal put on the passport. 

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Pairing the Anyline MRZ Scanning Solution and Scan Data Dashboard

To address these challenges, J&J implemented Anyline’s MRZ (Machine Readable Zone) scanning solution. This technology allows users to quickly scan their passports for tax refund processing, eliminating the need for manual data entry. The result is a faster, more accurate, and user-friendly process.  By following that, J&J also enhanced automated Landing information entry with Anyline’s new feature of Japan Landing seal scanning solution.  Additionally, J&J leverages the Anyline Scan Data Dashboard to analyze scan data and strategically use this information. Real-time data insights from the dashboard enable J&J to make informed decisions, improving their service and operational efficiency. 

By adopting Anyline’s scanning solutions, J&J has streamlined their processes, ensured smooth data transition and reducied errors. This not only enhances the customer experience but also prepares J&J for the upcoming Japanese tax-free system reformation in near future. The improved efficiency and strategic data utilization position J&J to navigate future challenges and opportunities successfully. 

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